Frequently Asked Questions
What is the dynamic of the game?
There will be rival teams that play together to solve the mystery.
Through our App, you will be able to explore the streets of the city, discovering challenges, clues and everything necessary to be able to solve the mystery, you will have to collect the important evidence.
All participants who manage to solve the mystery will receive a medal and the winning team that manages to solve it in the least amount of time will be awarded a prize.
How many players can I have in my team?
You can form your team from 1 person and a maximum of 6 players per team. If there are more than 6 people in your group, you can divide your players into two teams.
What time does the game start and how long does it last?
You choose the time you want to start the game anytime between 9 a.m. and 3 p.m., there is no need to make a start time reservation, you set your own schedule, just log in to the app and start playing.
There is no specific end time for the game, however all competitions close at 6:00 p.m., so you must finish by that time to be considered for the first place prize.
How long does a game take to finish?
It takes approximately 2-3 hours to complete the game, although this can vary depending on how actively you play.
How much distance do you walk?
This depends entirely on the route your team decides to take, however they will be walking around 3-5km or so throughout the game.
What is the location where the game starts?
The location will be sent via email two weeks before the event, during which you will also receive the pre-game instructions.
The location is Top Secret, it will be somewhere in your city.
What is the prize for the winning team?
There may be prizes in activations such as free passes to other games for the best times or other dynamics that will take place. Contact us for the dates of special events.
I have not received confirmation of my order
You can check your spam folder, if you can’t find it, you can contact us at [email protected] with your full name and email address.
You can also contact us via WhatsApp at 5636547479
Can I transfer my ticket to another person?
Of course, if for any reason you cannot attend, you can transfer the ticket to another person.
*If you did not find an answer to your question, please contact us.